Official User Agreement for 88cas Platform Services
In these Terms and Conditions, unless the context otherwise requires:
By registering an account, accessing the 88cas platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
These Terms constitute a legally binding agreement between you and 88cas. If you do not agree with any provision contained herein, you must not register an account or use our services.
88cas reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Continued use of the platform following any such changes constitutes acceptance of the revised terms. It is your responsibility to review these Terms periodically for updates. The "Last Updated" date at the top of this document indicates when these Terms were most recently revised.
Important Legal Notice: 88cas operates under international licensing from offshore jurisdictions. Online gambling regulations in Indonesia are governed by the Public Gambling Act of 1867, which predates the internet and does not explicitly address online gambling platforms. By using 88cas services, you acknowledge that you are responsible for understanding and complying with all applicable laws in your jurisdiction.
To register an account and use 88cas services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher. 88cas strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and accounts belonging to individuals under 21 years of age will be immediately closed, with funds forfeited.
You must have full legal capacity to enter into a binding contract under the laws applicable to you. You may not register an account if you are subject to any legal restrictions that prevent you from gambling or entering into binding agreements.
88cas primarily serves players accessing from Indonesia. You represent and warrant that online gambling is not explicitly prohibited in your place of residence. You are solely responsible for determining whether your use of 88cas services complies with applicable local laws.
88cas reserves the right to restrict access to our services from certain jurisdictions at our sole discretion, including jurisdictions where online gambling is explicitly illegal or where we are unable to obtain appropriate licensing.
Each player may maintain only one (1) active account with 88cas. Creating multiple accounts is strictly prohibited and may result in permanent suspension of all accounts and forfeiture of balances. If you have inadvertently created duplicate accounts, you must contact customer support immediately.
You confirm that you are not currently subject to a self-exclusion order from any gambling operator, including 88cas, and that you have not been diagnosed with a gambling disorder that would make participation in gambling activities harmful to your wellbeing.
To create an account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile phone number. All information provided must match government-issued identification documents that may be requested during the KYC verification process.
88cas is required to verify player identities to comply with anti-money laundering regulations and responsible gaming policies. You may be required to submit the following documents before processing withdrawals:
Failure to complete KYC verification within 30 days of registration may result in account suspension until verification is completed. 88cas reserves the right to request additional documentation at any time.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login details with any third party. Any activity conducted through your account is your responsibility, regardless of whether such activity was authorized by you.
If you suspect unauthorized access to your account, you must notify 88cas customer support immediately via email at [email protected] or through our 24/7 live chat. We are not liable for any losses resulting from unauthorized account access due to your failure to maintain credential security.
You must promptly update your account information if any details change, including your email address, mobile phone number, or residential address. 88cas is not responsible for failed communications or missed notifications due to outdated contact information.
88cas accepts deposits and processes withdrawals in Indonesian Rupiah (IDR/Rp) through the following payment methods:
The minimum deposit amount is Rp 50,000. Maximum deposit limits vary by payment method and are displayed during the deposit process.
Bank transfer and e-wallet deposits are typically processed instantly. In rare cases, deposits may be delayed due to banking system maintenance or technical issues. If your deposit does not appear in your account balance within 30 minutes, contact customer support with your transaction reference number.
Withdrawals are processed to the same bank account registered in your name during KYC verification. E-wallet deposits cannot be withdrawn via e-wallet—you must register a bank account for withdrawal purposes.
The minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits are Rp 50,000,000 per transaction for verified accounts. Larger withdrawals may be split into multiple transactions.
Withdrawal processing times average 1-2 hours for BCA, BRI, BNI, and Mandiri accounts during business hours (WIB). Processing may be extended during weekends, Indonesian public holidays, or peak periods. First-time withdrawals require completed KYC verification.
You may only withdraw funds that are not subject to active bonus wagering requirements. Bonus funds and associated winnings cannot be withdrawn until all applicable rollover conditions have been met. See Section 6 for detailed bonus terms.
88cas reserves the right to request additional verification documents before processing large withdrawals or if suspicious activity is detected. We may also refuse to process withdrawals to third-party accounts or accounts not registered in the player's legal name.
88cas maintains strict anti-money laundering (AML) policies. All deposits must be wagered at least once (1x rollover) before withdrawal, even if no bonus was claimed. Deposits that are immediately withdrawn without gameplay may result in account closure and forfeiture of funds.
88cas offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, and special event promotions. All bonuses are subject to specific terms and conditions that are displayed on the promotion page at the time of the offer.
By claiming a bonus, you agree to comply with all applicable wagering requirements, game restrictions, maximum bet limits, and time limitations. Failure to meet bonus conditions will result in forfeiture of the bonus and any associated winnings.
Unless otherwise stated, bonuses carry wagering requirements that must be completed before withdrawal. The standard wagering requirement is 30 times (30x) the bonus amount. For example, a Rp 1,000,000 bonus requires Rp 30,000,000 in total wagers before withdrawal.
Different game types contribute differently to wagering requirements:
While a bonus is active, the maximum bet per round is Rp 50,000 for casino games and Rp 100,000 for sports bets. Exceeding these limits will result in forfeiture of bonus and winnings.
88cas reserves the right to void bonuses, cancel associated winnings, and close accounts if bonus abuse is detected. Bonus abuse includes but is not limited to: creating multiple accounts to claim bonuses multiple times, low-risk betting strategies designed to exploit bonus terms, or colluding with other players.
Bonuses typically expire 30 days after activation unless otherwise specified. Any unused bonus funds and incomplete wagering progress will be removed upon expiration.
All bets are subject to acceptance by 88cas. We reserve the right to refuse any bet, limit bet amounts, or restrict betting on certain events at our sole discretion. A bet is only valid once it has been accepted by our system and a confirmation appears in your account history.
Sports bets are settled based on official results as determined by the relevant governing body (e.g., FIFA for football, BWF for badminton). Settlement occurs after results are confirmed, which may be several hours after event completion for verification purposes.
If a sports event is postponed, abandoned, or cancelled, bets will be voided and stakes returned unless the event is rescheduled and completed within 48 hours of the original start time.
All casino games, including slots, table games, and live dealer games, are governed by the rules published by the respective game provider (Pragmatic Play, Evolution Gaming, NetEnt, etc.). These rules are accessible within each game interface.
In the event of a disconnection during live casino play or a technical malfunction during any game, 88cas will make reasonable efforts to restore the game state. If restoration is not possible, the bet will be voided and your stake returned. 88cas is not liable for losses resulting from internet connectivity issues on your end.
All games offered on the 88cas platform use certified Random Number Generators (RNG) or live dealer equipment that is regularly audited for fairness. Game outcomes are determined independently and cannot be influenced by 88cas or any third party.
88cas is committed to promoting responsible gaming and preventing gambling-related harm. We provide tools and resources to help you maintain control over your gambling activity:
For detailed information about our responsible gaming policies and resources, please visit our Responsible Gaming page.
If you believe you or someone you know has a gambling problem, we encourage you to seek help. Contact organizations such as BeGambleAware or Gamblers Anonymous for confidential support.
The following activities are strictly prohibited on the 88cas platform and may result in account suspension or closure with forfeiture of funds:
88cas strives to maintain uninterrupted service availability but does not guarantee that the platform will be available at all times. We are not liable for service interruptions caused by technical issues, maintenance, force majeure events, or circumstances beyond our reasonable control.
The 88cas platform and all services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the platform will be error-free, secure, or free from viruses or other harmful components.
To the maximum extent permitted by law, 88cas shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability to you for any claims arising from these Terms or your use of the platform shall not exceed the total amount you deposited into your 88cas account during the six (6) months preceding the claim.
88cas is not responsible for the content, accuracy, or functionality of third-party game providers. Disputes regarding game outcomes or game provider technical issues must be directed to the respective provider.
You may close your account at any time by contacting customer support. Before closure, you must withdraw all available funds. Any active bonuses will be forfeited upon account closure.
88cas reserves the right to suspend or permanently close your account if:
Upon account termination, you will lose access to all 88cas services. If termination is due to a breach by you, 88cas may forfeit your remaining balance. If termination is not due to a breach by you, your remaining balance will be refunded to your registered payment method after deducting any applicable fees.
All content on the 88cas platform, including but not limited to text, graphics, logos, images, software, and game interfaces, is the property of 88cas or our licensors and is protected by international copyright and trademark laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the 88cas platform for personal, non-commercial gambling purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any platform content without our express written permission.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which 88cas is licensed, without regard to conflict of law principles.
If you have a complaint or dispute with 88cas, you must first contact our customer support team at [email protected] with a detailed description of your concern. We will make reasonable efforts to resolve disputes amicably within 30 days.
If an amicable resolution cannot be reached, disputes may be submitted to independent arbitration in accordance with the rules of the jurisdiction in which 88cas is licensed. Any arbitration proceedings shall be conducted in English.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.
If you have questions about these Terms and Conditions or need to contact 88cas for any reason, please use the following methods:
Acknowledgment: By using the 88cas platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. These Terms constitute the complete agreement between you and 88cas concerning your use of our services.
You must be at least 21 years old to use 88cas. We strictly enforce age verification and prohibit underage gambling.
Keep your login credentials confidential. You are responsible for all activity on your account. Report unauthorized access immediately.
Complete identity verification to process withdrawals. Have your KTP or passport ready plus proof of bank account ownership.
All bonuses have wagering requirements. Read the specific terms for each promotion before claiming to understand rollover conditions.
Withdrawals must be to a bank account in your name. Average processing is 1-2 hours for major Indonesian banks after KYC completion.
Use our responsible gaming tools including deposit limits and self-exclusion. Seek help if gambling becomes a problem.
Explore our other legal documents and support resources to understand your rights and responsibilities as a player.